Refund Policy
Last updated:
Geographic Scope and Topic
This refund policy applies to purchases made through Plexironchon, a Denmark-based business selling dietary supplements (food supplements). Our primary market is Denmark and the EU. EU consumer rights, including the 14-day withdrawal right, apply to eligible purchases within the EU.
Right of Withdrawal
Under EU consumer law, you have the right to withdraw from a distance contract within 14 days of receiving the product, without giving a reason.
How to Return
To exercise your right, inform us of your decision before the 14-day period expires. Contact us at info@plexironchon.world or contact@plexironchon.world, or write to Hovedgaden 8, 7190 Billund, Denmark.
Return Conditions
Products must be returned in their original, unopened packaging. You are responsible for return shipping costs unless the product is defective or we made an error.
Refund Timing
We will process refunds within 14 days of receiving your return. Refunds will be made using the same payment method used for the purchase.
Defective Products
If you receive a defective product, contact us immediately. We will arrange a replacement or full refund at no additional cost.
Contact
Plexironchon, Hovedgaden 8, 7190 Billund, Denmark. Email: support@plexironchon.world, help@plexironchon.world.